Our fire station is located at 3500 Sweet Air Road in Phoenix, MD. It is a large tan building across from the entrance to the Manor Shopping Center just East of the "Four Corners" intersection. Parking is available on the side and to the rear of the station. For more specific directions, click here.

We can be reached by phone, fax, mail, and e-mail. Detailed contact information is available by clicking here.

We are always looking for help with administrative tasks as well as emergency responders. We are currently accepting applications for membership. For information on joining the Jacksonville Volunteer Fire Company, please click here.

The Jacksonville Volunteer Fire Company operates out of one station. The fire station houses eight pieces of equipment including two engines, an ambulance/medic unit, air unit, brush unit, special unit, tanker support unit, and utility truck. For more information on our apparatus, please click here.

The Jacksonville Volunteer Fire Company is a non-profit organization. Although we receive a subsidy that is partially supported by tax dollars, we rely on donations to buy and maintain our equipment and facilities. Once per year, we send out a fund drive request to members of our community for our engine and ambulance/medic unit. Additionally, we organize a number of fundraising events throughout the year, including pit beef sales, car shows, bingo, a wine tasting, and sales of Christmas trees and Entertainment books. If you are unable to contribute to any of these, you can feel free to mail or bring a donation in the form of a check to the fire station. For contact information, please click here.

The easiest way to obtain an incident report is though the Baltimore County Fire Deparmtnet online report request system. This online system will take you through the process, step by step, so that you will find the form you need. Simply print out the form and follow the instructions for returning it to the Fire Department's Records Division. There is a $10 fee for all incident reports. For more information, or to file a written request, call the BCoFD Records Division at 410-887-4599.

No, unfortunately due to liability reasons, we are unable to install car seats. The Baltimore County Fire Department provides information about child passenger safety seat installation and referrals to area agencies and private individuals who install child seats. Visit the Baltimore County Child Passenger Safety Guide for details.

For more information on renting our sign, please click here.

No, unfortunately we do not have a hall. Nearby stations that do include the Hereford Volunteer Fire Company and the Long Green Volunteer Fire Company.

No, unfortunately we do not. Nearby stations that do include the Hereford Volunteer Fire Company and the Long Green Volunteer Fire Company.

No, unfortunately we do not currently allow non-members to perform community service at our station. Although there are individuals at the station nearly 24/7, it is a dangerous environment and we cannot allow non-members to remain at the station unsupervised if we need to respond to an emergency.

Bonfires and leaf burning are illegal in Baltimore County without a permit. Outside the Beltway (I-695), recreational bonfires require a permit from the local Office of the Fire Marshal, 410-887-4880. Agricultural burning, the burning of leaves, rubbish or debris, requires a permit from the Fire Marshal and approval by the air quality division of the county's Department of Environmental Protection and Resource Management.

If you would like to have your blood pressure taken, feel free to come to fire station at any time. Unless on a call, there are members available most times during the day who can assist you. Additionally, our ambulance/medic unit performs blood pressure checks at the Jacksonville Senior Center in the mornings of the first Monday of the month.

No, you will not receive a bill from the Jacksonville Volunteer Fire Company or the Baltimore County Fire Department. In Baltimore County, emergency medical services are funded by donations to volunteer companies and your tax dollars.

Most insurance companies want to know the career or volunteer station nearest you. Visit the Baltimore County fire station map or use our My Neighborhood feature to find the one closest to you. For more specific information about services provided by the Jacksonville Volunteer Fire Company, please contact us.

Fireworks are illegal in Maryland, unless used as part of a public display for which a permit has been issued. Hand-held and ground-based sparklers are legal in Baltimore County and some other Maryland counties. A list of legal, public displays in Baltimore County is available online. For more information, contact the Fire Marshal's Office, 410-887-4880. 

The fireworks display is organized by the Greater Jacksonville Optimist Club, Inc. The event is held on the Saturday before July Fourth of every year.  The fireworks are at dusk. For more information, click here.

Install a smoke alarm on every level of your home, and both inside and outside sleeping areas. Test them once a month using the test button. Replace the batteries twice a year, at the same time you reset your clocks in the spring and fall. Feel free to print out a handy fact sheet on smoke alarms from the Baltimore County Fire Department.

The Baltimore County Fire Department offers a variety of resources to help citizens learn the proper steps to protect against fire, such as fire safety programs, printed brochures and an electronic inventory of fire safety information that includes information about fire escape plans. Call the Community Awareness and Safety Education Division, 410-887-4876, for more information. Businesses that need help with emergency escape plans may call the Fire Marshal's Office, 410-887-4880, or the Community Awareness and Safety Education Division, 310-887-4876.

The local Office of the Fire Marshal enforces the Baltimore County Fire Prevention Code. The Fire Marshal inspects all commercial, retail and office establishments, as well as rental properties with common areas, once a year for compliance with the fire code. (If your business is a new occupant of an existing building, please register with the Fire Marshal's Office, 410-887-4880, to ensure a place in the annual inspection rotation.) For new residential structures, compliance with the fire code is required before the issuance of a use and occupancy permit.

Our ambulance/medic unit is sometimes unavailable, out on a call, or returning from a hospital away from our first due response area. The fire dispatcher's goal is to provide emergency help to 911 callers as quickly as possible. Sometimes dispatchers will send a first responder unit, which carries trained emergency medical technicians or paramedics, to a medical call if the unit is closer than the nearest medic unit or ambulance.

Volunteer and career firefighters receive the same basic training. On the fireground and at emergency medical incidents, Baltimore County career and volunteer units work as one, following the same protocols and chain of command.

Please contact us if you would like us to schedule a tour or would like us to assist with a fire or injury prevention program. Additionally, the Baltimore County Fire Department's Office of Community Awareness and Safety Education  (CASE) offers a variety of fire and injury prevention programs designed for audiences of all ages.

Yes, CPR training is available to the general public at various times throughout the year. Contact the station for more information. Additional CPR classes are offered through the Fire Department's Fire-Rescue Academy located in Sparrows Point. These Classes usually are held on the first Saturday of each month. There is a $25 fee per class. Call 410-887-7523 for more information, or to obtain an application.

Apparatus responding to calls are frequently cancelled or told to proceed to the scene in a non-emergency mode. We are sometimes even cancelled before the equipment leaves the station.

Fire in a building creates a tremendous amount of heat and smoke. In many instances, firefighters must remove this heat and smoke before they can get close enough to extinguish the fire. Heat and smoke rise, so cutting a hole in the roof and breaking out windows in strategic locations allows the smoke to vent upwards, allowing cool air to enter the structure from below. We call this "ventilation". This improves visibility and lowers heat conditions for the firefighters inside, allowing them to quickly and safely extinguish the fire. Remember, heat and smoke cause damage too, so ventilation can actually reduce overall damage to a building and contents.

State law, and common sense, dictate that vehicles yield to emergency equipment that are operating their emergency lights and siren. Emergency vehicle drivers are taught to pass on the left whenever possible when responding in an emergency mode. When safe, slow down, pull over to the right, and stop. However, there are circumstances where that may not be possible (if you car is already stopped, and you don't have anywhere to pull over). Simply stay put until the emergency vehicle goes around you. If you are blocking the route of the emergency vehicle, and you are able to pull ahead and over into a clear area, use your turn signal to indicate your intentions, and proceed at a safe speed. Never slam on the brakes and stop in the middle of the road or make any sudden moves when you see apparatus approaching. Try not to stop on a blind curve or the crest of a hill. If an emergency vehicle is approaching from the opposite direction, you should pull over and stop. You have no idea if they are proceeding down the road, or are planning on turning into a driveway or intersection right in front of you. You are not required to slow down or pull over for emergency vehicles that are responding in the opposite direction on a divided freeway or highway. Do not tailgate, "draft", or follow a responding apparatus closely. Not only is this illegal, you run the risk of collision as vehicles pull back out into traffic after the emergency vehicle goes by.